Leads
  Although outbound telemarketing is common practice within residential lending, AFS does not participate in this origination strategy. Instead our sales professionals receive calls from homeowners responding to our multi-million dollar, direct-marketing campaigns. The best professionals complement these inbound inquiries with referrals from other sources.
   
Vision & Value Statement
 

OUR VISION
To be a leader in

  • Providing an honoring customer experience
  • The professional and personal development of each other
  • Utilizing corporate resources to help our neighbor
  • Financial performance for our industry

OUR VALUES

  • Honoring all customers as our guests
  • Investing in the professional and personal development of each other
  • Operating AFS as a family that cares, and is generous toward our neighbor
  • Practicing the highest ethical conduct
  • Doing what’s best for AFS, today & tomorrow
  • Being eager to learn & open to coaching
  • Encouraging and rewarding initiative, both large & small
  • Constant & never-ending improvement
  • Protecting the downside
  • Sharing knowledge and invoking responsibility
  • Sharing the wealth
Atmosphere
 

A suit and tie are the standard dress throughout the banking industry. However, since much of our work takes place over the telephone or the world-wide-web, we allow our employees a more relaxed, yet still professional, dress code.

This relaxed, yet professional, attitude carries over to our modern office buildings as well. We are continually reinvesting in our infrastructure. Over the last two years, we have invested in new workstations, chairs, computers, monitors, carpeting, and paint. Our workstations are very open with no solid panel “walls” more than 54’ high. We feel that this encourages teamwork, camaraderie, and even a bit of healthy competition among teams.

Recently, we even added a café-style lunch room with free Starbucks coffee, a 2” plasma TV, café tables, lounge chairs, and classical music playing in the background.

Training
 

AFS employees are respected for their superior knowledge, great communication skills, and noteworthy capacity to learn, grow, and take on increasing levels of responsibility. To nurture these competencies, all newly hired sales professionals participate in introductory training spearheaded by a consortium of our team leaders, middle managers, and senior professionals.

The cross training curriculum for new sales professionals includes: A comprehensive review of the mortgage banking industry, lending law & its importance, advanced products & programs, best practices, relational sales, intensive software instruction, and much more.

Sessions are offered in the classroom, as well as on the job, by experienced and successful team leaders, managers, and peers
Open-book management
 

Within every employee’s first week of employment, they are introduced to AFS’ internal performance and financial documents. Employees can review these documents, from the convenience of their workstation.

In addition, three times per week, a random selection of six employees are invited to breakfast with the company president. The agenda for this hour-long chat is informal, encouraging questions, comments, criticisms, or compliments.

Loyalty
 

AFS appreciates the loyalty of its employees. As a demonstration of our appreciation, we honor employees celebrating three, five, eight, ten, fifteen, and twenty year anniversaries during a special breakfast ceremony twice a year. While the celebrants are dining, a slide-show of their accomplishments is shown in the background and gifts are announced.

This year alone, over 60 employees were recognized. Those celebrating 10, 15, or 20 years received customized gifts such as: a kayak, a high-powered laptop, a flat screen television, and a fantasy day at Fenway Park, a trip to Paradise Island in the Bahamas, and a John Deere lawn tractor. In addition, we honor those celebrating eight-plus year anniversaries with a donation to a charity of particular interest to them.
Philanthropy
 

A significant portion of pre-tax profits are distributed to charity each month. In the past twelve months, we have donated over $5 million to charitable causes. Letters from beneficiaries adorn 20 feet of wall space at the home office.

Besides corporate giving, employees generously give on their own by participating in our Jeans-for-Charity days or by participating in our matching gifts program. AFS will match up to $2,000 in individual giving each year.

If employees would rather volunteer time than give money, we provide them the opportunity beyond our corporate day of volunteerism. Each employee enjoys 100 hours per year of paid time off for volunteering. In addition, AFS will donate $10 per hour to each organization for which an employee volunteers.
Perks
 

In this day and age, work can sometimes come at the expense of family. AFS is different. We wish to foster a healthy balance between work and family life. To that end, AFS provides free and discounted passes to employees and their families for admittance to many local attractions, so they can enjoy quality time together.

FREE ADMISSION: Roger Williams Park Zoo, Providence Children's Museum, Mystic Aquarium, Buttonwoods Park Zoo, New Bedford Whaling Museum, Boston Museum of Fine Arts, Boston Museum of Science, New England Aquarium.

DISCOUNTED: Providence Performing Arts Center, Providence RI, Six Flags of New England, Water Wizz, Edaville Railroad, Newport Parking Smart Cards, Newport Bridge Tokens, On-site dry cleaning pick-up and delivery, On-site ATM machine with reduced fees, on-site discounted weekly flower sales with free delivery, Jiffy Lube services.
Fit Camp
 

We sponsor an on-site exercise program throughout the Fall, Winter, and Spring run by some of the best personal trainers in the area.
Events
 

In addition, Advanced Financial Services holds special event programs throughout the year including an Annual Meeting, Sales Recognition Banquet, Christmas Party, Charity Drives, Monthly Award Ceremonies and more!

 
Loan Officer: Last month over 26,000 homeowners called us for financing. We need more loan officers to keep up with demand!!! We need loan officers now, not later! Our loan officers have access to the best marketing, technology, and coaching in the industry. Find out more ...

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